Gaming should be a source of joy, not stress. bg99 is committed to providing you with a safe and healthy gaming experience at all times.
Gaming isn't just about winning — it's about entertainment, excitement, and enjoyment. But when play gets out of control, it can start to affect your life negatively. bg99 believes that responsible gaming means knowing your limits, sticking to your budget, and treating gaming purely as a source of fun.
Bg99 offers a full suite of responsible gaming tools. You can set deposit limits, session time limits, bet limits, and use the self-exclusion feature. These tools are in your hands — you decide how much you play.
When playing at bg99, always remember — it's entertainment. No game guarantees a win, and gaming should never be seen as a regular source of income. All games on bg99 are powered by a Random Number Generator (RNG), meaning every round's outcome is completely independent.
Responsible gaming means only playing with money you can afford to lose — funds that, if gone, won't disrupt your daily life. Never use bill money, your children's education fund, or loan repayments to fund your gaming.
Bg99 makes it easy to set your own gaming limits. Choose a daily, weekly, or monthly deposit limit that works for you. Limits take effect immediately once set. If you want to increase a limit, a mandatory waiting period applies.
If you feel like you need a break, bg99 gives you that option. Using the Self-Exclusion feature, you can temporarily close your account for a set period — anywhere from 24 hours to permanently.
While your self-exclusion is active, bg99 will not send you any promotional offers or bonus-related communications. We respect and fully support your decision.
Bg99's Reality Check feature regularly reminds you how long you've been playing and how much you've spent. A brief summary appears every 30 minutes, 1 hour, or 2 hours, depending on your preference.
At this pause, you can decide — keep playing or take a break. These brief moments to stop and reflect are highly effective at preventing excessive gaming.
Answer the following questions honestly. If most of your answers are "yes", consider reaching out for support.
Do you often end up spending more than your set budget when you play?
Do you chase losses by placing bigger bets to win back what you've lost?
Do you feel restless or irritable when asked to stop gaming?
Do you hide your gaming from family or friends?
Is gaming affecting your work, studies, or relationships?
Have you ever gamed using borrowed money or by skipping bill payments?
Set a daily, weekly, or monthly deposit cap yourself. Lowering a limit takes effect immediately.
Instant EffectDecide in advance how long you want to play in one session. Once your time is up, bg99 will automatically alert you.
Automated AlertsView a brief summary of your gaming activity at set intervals — how long you played and how much you spent.
Time AwarenessSuspend your account temporarily or permanently. No promotions will be available during a self-exclusion period.
Full ProtectionAutomatically stop play after losing a set amount. It's the most effective way to protect your budget.
Budget ProtectionKYC verification at bg99 ensures that only users aged 18 and above can access gaming.
18+ PolicyLog in to the bg99 website or app using your username and password.
Click your profile icon in the top right corner and open the "Account Settings" or "Responsible Gaming" menu.
Choose what you'd like to limit — deposits, bets, losses, or session time.
Set a maximum amount and timeframe (daily/weekly/monthly) that fits your budget.
Save your settings. Lowering a limit takes effect immediately. To increase a limit, you will need to wait 72 hours.
Responsible gaming isn't about enjoying less — it's about enjoying more, for longer. Join now.