Welcome to bg99. By using the bg99 platform, you are deemed to have read and agreed to these terms and conditions in full. bg99's terms and conditions apply equally to every user — no exceptions.
These terms and conditions form a legally binding agreement between bg99 and the user. If you disagree with any part of these terms, please refrain from using the bg99 platform. Contact our customer support team for any questions.
Important: bg99 is strictly for users aged 18 and above. Registration and use by minors is completely prohibited. Accounts that fail age verification will be suspended.
1 General Terms & Conditions
Bg99's terms and conditions apply to all services, games, promotions, and financial transactions on the platform. bg99 reserves the right to update these terms at any time, and any changes will be announced on the platform.
- By using the bg99 platform, you confirm that you are legally permitted to gamble.
- All services on bg99 are for entertainment purposes only — financial returns cannot be guaranteed.
- Bg99 reserves the right to verify any user's account at any time.
- Bg99 reserves the right to suspend or terminate accounts in cases of platform misuse or rule violations.
- These terms apply in both Bengali and English; in the event of any dispute, the English version shall prevail.
It is good practice to review bg99's terms and conditions before each gaming session. You may be required to re-accept them if updates are made.
2 Account Registration & Verification
Providing accurate and complete information is mandatory when registering an account on bg99. Registration with false or incomplete details may result in account termination and forfeiture of any balance.
- Each person may only register one account — multiple accounts are strictly prohibited.
- The name, address, and mobile number provided at registration must be real and verifiable.
- Bg99 may request identity verification via national ID or other government-issued documents at any time.
- Keeping your account password confidential is entirely your responsibility. Passwords must not be shared with any third party.
- Transferring or selling accounts is strictly prohibited.
Completing account verification speeds up the withdrawal process. Get your identity and payment details verified as early as possible.
3 Deposit & Payment Policy
Deposits on bg99 can be made via mobile banking, bank transfer, and approved e-wallet methods. All deposits are secured with SSL encryption.
- A minimum deposit amount applies and may vary depending on the payment method used.
- Only payment methods registered in your own name are accepted; third-party payments are not permitted.
- If your balance is not updated after a deposit due to a technical issue, contact customer support immediately.
- Deposit cancellations and refunds are subject to a specific verification process; immediate refunds may not always be possible.
- Bg99 may hold suspicious or unusual transactions pending investigation.
Depositing through a third party may result in account suspension and forfeiture of the associated funds.
4 Withdrawal Policy
Withdrawals from bg99 are typically completed within 5 to 15 minutes. However, verification requirements may extend processing time in some cases.
- Account verification (KYC) must be completed before any withdrawal can be processed.
- Withdrawal amounts will be returned via the same payment method used for the original deposit.
- The specified wagering requirement must be met before bonus balance can be withdrawn.
- Withdrawals cannot exceed the maximum withdrawal limit in a single transaction.
- Withdrawals may be temporarily placed on hold if unusual account activity is detected.
To speed up withdrawals, complete your identity and payment verification right after registration.
5 Bonus & Promotion Terms
Registered members on bg99 are eligible for welcome bonuses, reload bonuses, cashback, and free spins. Each bonus carries specific terms that must be met.
- The welcome bonus is available on your first deposit only and applies once per account.
- Bonus balance cannot be withdrawn directly — the required turnover must be completed first.
- Winnings from free spins cannot be withdrawn beyond the specified maximum limit.
- Bg99 reserves the right to modify, cancel, or withdraw any bonus offer at any time.
- If any bonus abuse or fraud is detected, the bonus and any associated winnings will be voided.
- Attempting to collect bonuses by opening multiple accounts will be treated as a serious violation.
6 Betting Regulations
Betting rules on bg99 are set separately for Sports Betting, casino, and slots games. An internationally certified RNG system is used across all categories to ensure fair outcomes.
- Confirmed bets cannot be changed or cancelled unless bg99 grants approval under exceptional circumstances.
- If a result is voided due to a technical error, the stake for that bet will be refunded.
- If a match or event is postponed or cancelled, bg99's designated policy will apply.
- Any attempt to exploit software bugs or incorrect odds will result in account termination.
- Maximum bet amounts are set per game and category and are subject to change at any time.
7 Prohibited Activities
The following activities are strictly prohibited on the bg99 platform. Violations may result in immediate account closure and forfeiture of your balance.
Strictly Prohibited: Money laundering, fraud, system hacking, or the use of bots.
- Opening multiple accounts to claim bonus or promotional benefits.
- Exploiting software or technical vulnerabilities to gain an unfair advantage.
- Depositing money laundering proceeds or illegal funds into bg99.
- Hacking another user's account or attempting unauthorized access.
- Using betting bots or automated software to play games.
- Colluding or engaging in fraudulent arrangements with other users.
8 Responsible Gaming Policy
Bg99 believes gaming should be a source of fun, not uncontrolled addiction. That is why we have put in place a range of responsible gaming safeguards.
- Bg99 strictly enforces an 18+ policy — access by minors is completely prohibited.
- Deposit Limit: Set your own maximum deposit amount on a daily, weekly, or monthly basis.
- Self-Exclusion: Temporarily restrict yourself from accessing the platform for a set period.
- Cooling-Off Period: Take a temporary break from gaming whenever you need.
- If you feel that gaming is having a negative impact on your life, please contact us immediately.
9 Privacy & Data Security
Bg99 treats the security of your personal information as its highest priority. Our full privacy policy is published separately.
- Bg99 never sells your personal information to third parties.
- All financial transaction data is protected with SSL encryption.
- Information may need to be disclosed to authorities due to legal obligations.
- Please read our privacy policy for full details on how your information is used.
10 Right to Amend Terms & Dispute Resolution
Bg99 reserves the right to modify, add to, or cancel these terms and conditions at any time. Users will be notified in advance of any significant changes.
- Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms.
- All disputes will be addressed through negotiation in the first instance.
- If a dispute cannot be resolved through discussion, the designated legal process will be followed.
- Contact customer support for any questions regarding these terms and conditions.
Last updated: January 2026. Next scheduled review: July 2026.
Why is bg99 trustworthy?
🔒
SSL Encrypted Security
Every transaction on bg99 is protected with industry-grade SSL encryption. Your information is never shared with third parties.
SSL Protection
Encryption
⚡
Fast Payout Guarantee
Withdrawals from bg99 are processed in just 5–15 minutes. Verified accounts enjoy even faster processing.
Fast Payouts
15 Minutes
🎯
Fair Gaming (RNG)
All games on bg99 use an internationally certified RNG system to guarantee fair and unbiased results.
RNG Certified
Fair
🛡️
Responsible Gaming Protection
With deposit limits, self-exclusion, and cooling-off periods, you stay in full control of your gaming.
Limit Settings
18+
📞
24/7 Bangla Support
The bg99 customer support team is available 24 hours a day to assist you. Get prompt help with any issue, any time.
24/7
Bangla Support
📱
Mobile-Friendly Platform
The bg99 app is available for both Android and iOS. Enjoy smooth gameplay from any smartphone.
Android
iOS
FAQ
Yes, bg99 may update these terms and conditions as needed. A notice will be posted on the platform for any significant changes, so it's a good habit to check this page regularly.
Each person is permitted only one account on bg99. If multiple accounts are detected, all accounts will be closed and all balances may be forfeited.
To withdraw a bonus, you must meet the required wagering requirement. Each bonus has its own turnover condition, which is communicated at the time the bonus is credited.
No. bg99 never sells users' personal or financial information to third parties. In cases of legal obligation, limited and regulated disclosure to authorities may be required.
If your account is closed due to a rule violation, your balance may be forfeited. However, if you choose to close your account voluntarily, any valid balance will be returned once verification is complete.
Join bg99 Now
You've read the terms — now it's time to act. Register, claim your welcome bonus, and enjoy gaming safely.